Managing Payment Information

This feature is in progress. Please call our support team at 1-877-774-4363 or email us at support@myconnectedcaregiver.com to update your payment information.

Navigating to the Payment Method Settings

  • Open the side menu by tapping the icon
  • Tap "Settings"
  • Tap "Payment Method"

Changing your Default Payment Method

  • Tap on the circle next to the payment method you wish to set so that there is a green check mark filling the circle
  • Payment methods set here will be used for any subscriptions managed by Connected Caregiver
  • Some subscriptions are managed by your phone's app store If you are not sure which type of subscription you have, click here

Add a Payment Method

  • Tap "Add debit/credit card"
  • Fill in card details
  • Tap "Save"

Edit an Existing Payment Method

  • Tap on the payment method that you wish to edit
  • Tap the "Edit" icon
  • Update whichever fields that you wish (name, card number, Expiration date, or CVV)
  • Tap "Save"

Delete a Payment Method

  • Tap on the payment method that you wish to delete
  • Tap "Delete Card"
  • Confirm deletion